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Fixed Mobile Convergence: Enhancing Productivity and Cutting Costs with VoIP Mobile Solutions

Posted in Technology
March 22, 2010

Technological convergence offers business the benefits of two or more technical services in one. A convergence that is gaining worldwide popularity is fixed mobile convergence, or FMC. This innovative technology combines mobile phone use with VoIP services. These include calling, web connectivity and video and media functionality.

Fixed mobile convergence is especially beneficial for business communication, as its cost-reducing features help businesses to achieve better return on investment.

Why does your business need fixed mobile convergence?

Think of all of the features that make mobile phones indispensable to businesses: They can be taken anywhere in the world, they run vital business applications and, most importantly, they offer instant connectivity. However, the downside of mobile phone usage is high calling costs, low-quality signal and dropped calls.

Now think of VoIP technology. It's seamless, has a high level of functionality, and offers calls at very low rates, or for free between users. However, VoIP is immobile and impersonal.

When FMC merges VoIP technology and mobile technology, the results are a powerful combination of the two: A handset offering mobility, personalised settings, crystal clear reception and low calling costs. Clearly, FMC has the ability to revolutionise business communication and significantly cut costs.

Fixed mobile convergence is especially useful for those working from home, and those who are needed in various locations at a single site (for example, in a large office or at a building site). It's also beneficial to those who spend a lot of time travelling for business, but who need to remain in contact with the office.

Features of Fixed Mobile Convergence

The following features of fixed mobile convergence are a combination of the benefits of mobile phones and VoIP technology:

  • Dual-mode handsets
    Existing mobile phones can be linked to a hosted VoIP network simply by adding an application. Capital outlays are kept to a minimum and functionality is maximised.

  • Softphones
    Computer-enabled software allows for making and receiving calls via a laptop across a VoIP network. These calls can be made to any destination worldwide and are free between VoIP sites. Call charges are kept to a minimum because calls are made through a single VoIP platform.

  • Hot Desking
    Calls can be routed to any handset worldwide. Multiple handsets can be engaged, no matter their location, simply by selecting which handset is required at a specific time.

  • Global Roaming
    Global roaming services allow for Internet access through worldwide Wi-Fi hotspots. Simply log into the closest Wi-Fi connection that is linked to your service provider and surf the web on a per minute basis. 3G is also available as a part of global roaming, allowing VoIP calls from cellular phones.

  • Accessories
    DECT phones (digitally enhanced cordless technology) and wireless or USB headsets allow for increased mobility for those in offices, and eliminate the constraints caused by cables.

  • Web-based management tools
    System administrators are able to manage VoIP functions and usage from any location worldwide. Increased assistance with service management relieves VoIP users of having to deal with the functioning of the telephony hardware, unless they wish to. In this case, they are able to access phone settings across a web-interface themselves.

Benefits of fixed mobile convergence

The dual mode of FMC allows for the use of one cell phone to manage regular and VoIP communication. This means that the use of desk phones and cellular handsets can become a thing of the past. Calling, conference calling, web access and call transfers are all capable through a cellular handset with VoIP. Mobility is increased, whether in the office or on the move, and global flexibility becomes more possible than ever before.

FMC services are easy to set up and have no impact on existing business telephony systems, as they integrate fully and are scaleable to any system currently in use.

Costs are minimised through reduced capital outlays, cheaper mobile calls and web-access tariffs. This allows you more time for necessary communication without the stress of having to keep calls to a minimum to reduce communication costs. Clients and colleagues can be reached worldwide, improving client service delivery and internal operations.

Revolutionise business performance with FMC

Efficient business communication is paramount to a business' success. Fixed mobile conversion is a viable option for businesses looking for an economical yet highly functional telephony system that improves communication while cutting costs. Those relying on out-dated forms of communication are being left behind in the global business economy by businesses harnessing VoIP technology as their preferred method of communication.

Find out more about fixed mobile conversion today, and enter a world of superior communication and reduced telephony costs.

Alter Sage

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